Welcome to this site, where you’ll find news, trend articles and lots of resources — including whitepapers, case studies and webcasts — to help your organization become a Master of UC. .
— Johna Till Johnson, President and Senior Founding Partner, Nemertes Research
Two more “gotchas” for SIP trunking adoption: Lack of usable fax services and E-911. Fax over IP has always been the thorn in the side of VOIP. While standards such as the International Telecommunications Union T.38 enable fax over IP between IP enabled fax machines and PSTN gateways, support for fax has not yet materialized in the SIP trunking market. Even though fax volumes continue to decline, fax is still a key requirement for contracts.
In this interview, the network operations manager of a nonprofit explains how UC helped his organization better serve disabled individuals.
Bill Dziura, vice president of IT at Collette Vacations, describes why his company took the leap into UC and the resulting business benefits.
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